Privacy Policy

This Privacy Policy explains how PushpaClub (“PushpaClub,” “we,” “us,” or “our”) gathers, handles, shares, stores, and safeguards the personal information of users (“you,” “your,” “User”) who visit or use the website https://pushpaclub.com/ and any connected services (referred to as the “Service” or “Platform”).

When you visit or use our Service, you agree to this Privacy Policy. You also give us permission to collect, use, share, and keep your personal information as outlined here. If you don’t agree with any part of this policy, please do not use our Service.

1. Who This Policy Covers

This Privacy Policy applies to all users of our Platform, whether you’re just browsing, creating an account, playing games, or interacting with us in any other way. We collect information about you in various ways, including when you sign up or verify your identity, while using the Platform for gameplay or transactions, through cookies and analytics tools, from third-party sources (where allowed by law), and during any customer support interactions. We may update this Policy from time to time, and any changes will be effective once published. Continued use of the Platform after changes means you accept the updated terms.

2. Important Legal Notes

Please be aware that laws around online gaming, betting, and data privacy vary from country to country. It is your responsibility to ensure that using our services is legal in your location. In India, our operations are subject to laws such as the Promotion and Regulation of Online Gaming Act, 2025 and the Digital Personal Data Protection Act, 2023. This Privacy Policy works alongside those laws and does not replace them. Users are expected to understand and follow local regulations.

3. What Information We Collect

We collect a variety of personal information to provide and improve our services. This includes details like your full name, email address, phone number, date of birth, and gender (optional). We may also collect identity documents such as PAN, Aadhaar, or passport for verification purposes. When you use the Platform, we gather information related to your account, login credentials, payment activity, and how you interact with our games and services. Additionally, we collect technical data such as your IP address, browser type, device details, and cookies to help improve your experience. We may also receive information from third-party sources when legally permitted.

4. Why We Use Your Data & Legal Grounds

We use your personal data to manage your account, process deposits and withdrawals, handle bets, and maintain accurate transaction records. We also use this information for verification and compliance purposes, such as confirming your age and identity to prevent fraud and money laundering. We aim to keep the Platform secure and improve the user experience by analyzing how people interact with our services. We may also use your contact information to send you updates, promotions (with your consent), and support messages. Where required by law, such as for KYC or anti-money laundering checks, we rely on legal obligations as the basis for processing your data.

5. Cookies, Tracking & Analytics

We use cookies and similar tracking tools to better understand how users interact with our website and services. These tools help us improve performance and user experience. We may use third-party analytics services like Google Analytics to monitor and optimize our Platform. While you can disable cookies in your browser settings, doing so may affect how certain features work. We may also use anonymized or aggregated data for reporting and advertising, without identifying you personally.

6. Sharing Your Information with Others

We may share your personal data with trusted service providers who assist us in running the Platform, such as payment processors, identity verification services, and customer support teams. We also share data with legal and regulatory authorities when required by law or to protect our rights. In some cases, we may share anonymized data for reporting and analysis. If we go through a business transition like a merger or sale, your data may be transferred to the new owner under the terms of this Policy. We never sell or rent your personal data to third parties for marketing without your clear consent.

7. How Long We Keep Your Data

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, such as maintaining transaction records, complying with legal obligations, or resolving disputes. Once those purposes are complete, we either delete or anonymize your data unless required by law to keep it longer. You may request deletion or transfer of your data where legally permitted, though some records such as KYC documents or transaction logs may need to be retained for compliance reasons.

8. How We Protect Your Information

We take data security seriously and use a range of technical and organizational measures to protect your personal information. These include encryption for data in transit and at rest, access controls, firewalls, intrusion detection systems, and regular security audits. Our employees are trained in data protection and must follow strict confidentiality rules. However, no system is completely secure, and we cannot guarantee full protection against all possible risks.

9. Your Rights & Choices

Depending on your location and the applicable laws, you may have certain rights regarding your personal data. These may include the right to access, correct, delete, or transfer your information, as well as the right to object to or restrict certain types of processing. You may also withdraw your consent for marketing communications at any time. If you wish to exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before processing your request. Please note that we may not be able to fulfill all requests if they conflict with our legal obligations or operational needs.

10. Age Restrictions & Minors

Our Platform is intended for users who are at least 18 years old or the legal gambling age in their jurisdiction, whichever is higher. We do not knowingly collect personal data from minors. If we discover that we have collected data from someone under the legal age, we will delete it immediately. We encourage parents and guardians to monitor their children’s online activities and ensure they do not use our services without permission.

11. Transferring Data Internationally

Your personal information may be transferred to, stored, and processed in countries other than your own, including outside India, depending on our service providers. When transferring data across borders, we ensure appropriate safeguards are in place, such as contractual protections and strong security measures, as required by law.

12. Links to Other Websites

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before sharing any personal information.

13. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in the law, technology, or our business practices. If we make significant changes, we will notify you through the Platform or by email. The updated policy will take effect as soon as it is posted.

14. How to Reach Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your data, feel free to reach out to us:

Name / Entity: PushpaClub
Address: [Insert your registered address]
Email: [Insert contact email]
Phone: [Insert contact phone, if any]

15. Legal Disclaimers & Notice

This Privacy Policy is not a substitute for legal advice. Your use of the Platform is also governed by our Terms of Use, which should be read alongside this policy. Some regions have stricter data protection laws, so if you operate in multiple jurisdictions, please ensure you follow all applicable rules. If there is any conflict between this Policy and the law, the law will take priority.

Thank you for taking the time to understand how we protect your privacy. If you have any questions, don’t hesitate to reach out.